3155 South Price Rd. Suite 105   Chandler,  AZ  85248

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Justin Brown

Director of Business Development - ESA

Systems and Training

 Justin Brown is the Director of Business Development for all Systems and Training with in the Geneva Financial Family.

Justin Brown is a progressive result driven business development, training and systems manager with strength in driving performance, reducing inefficiencies, and a commitment to excel along with the aspiration to learn through future experiences. He is both self-motivated and consistently focused on his training and development programs coming into the mortgage industry in 2003, promoted to an inside sales manager position, expanded his experience in operations in order to have a complete understanding of the entire loan process, and joining Geneva Financial in 2014, with over 11 years of experience in managerial roles including Sales Management and Senior Management roles.

Justin is self-sufficient and resourceful, with a responsive, cooperative and knowledgeable approach to work, as well as a professional attitude in dealing with all motivational, operational, training and system issues that may arise. He believes education in systems and the training in using them, are the best tools for every employee. His belief is to lead through the facilitation and empowerment of others and takes personal responsibility for all problems under his lead.

 Justin enjoys work… but when he does close down the computer and he turns off his phone, he is a family man involved with his two sons, Jonathan and Mark, and his beautiful wife, Tara. He enjoys golfing and the lake, along with reading and spending time with family and friends. The family would not be complete without three beautiful fur babies, Miss Lily, Bridget- aka Piggy, and Starla, their newest edition, a Kerry Blue Terrier. 


Scott Crutcher

SVP National Branch Development

NMLS: 513080

Scott Crutcher serves the Geneva Financial Family as SVP National Branch Development.

Scott’s career has progressed through the Mortgage Banking industry from Loan Officer to running National Retail at his previous company and he has over 20 years of Sales, Management, and Leadership experience. He has a successful track record of building productive and profitable branch teams across the country and his primary focus at Geneva will be on recruiting and growth nationally.

Scott is a University of Texas graduate and holds a Masters from LSU. He is excited to be part of Geneva Financial as he feels the company mission and culture are a perfect fit. Scott always strives to live his life by the Zig Ziglar quote: “You can get everything in life you want if you will just help enough other people get what they want.”

Outside of work, Scott spends his free time hunting, fishing and playing golf in the great outdoors in Colorado with his family and as an avid college football fan, enjoys cheering for his Longhorns & Tigers. He has been married to the love of his life, Dawnmarie, for 7 years, and he considers his children, Cameron, Kylie, Ashley and Ally, his greatest accomplishments in life.



Mike Hill

VP Production

Mike is the VP of Production providing help for Compensation, File Escalations, File Restructure and in addition is an Operations Liaison.

Mike is originally from Southern California, where he was born and raised. He now resides in Chandler, AZ a few miles from Headquarters. He was introduced to the mortgage business back in 2003 while working as a manager of a Sprint store. One of his customers offered him a job as a loan officer at his local broker shop. He has been in the mortgage business since that day. Over the last 15 years, he worked as a Loan Officer, then transitioned into operations a few years later, working his way up from a Senior Processor to a Regional Processing Manager, with experience in both retail and consumer direct environments.

While his background is strongest in Operations, he can clearly see from a Sales perspective as well, which has contributed to his success in this business.  He comes from a company where he was a vital part of their expansion, helping to grow the company from 300 employees when he started, to the well over the 2500 it currently has now. He strives to help create and maintain a culture that makes it fun to be a part of day in and day out and is extremely excited about being a part of the family-like atmosphere at Geneva.

When Mike isn’t busy playing Hockey, watching the Indianapolis Colts or out taking a long ride on his Harley, he is working his tail off to make sure he is making a positive impact on the people around him.


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Scott Mertens

Human Resources


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Cierra Dootson

Digital Brand Director



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Jimmy Tran

IT Support

  • Tech Support

  • System Administration

  • Login and Account Support


Jacque Huerta

Art Director


Amber McKillop

Processing Manager

  • Corporate Processing Manager

  • OnBoarding Manager

  (O) 480-368-2402



Kim Celeste

U/W Manager

All Things Underwriting

  (O) (480) 368-2023

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Katie Smith

Lead Funder

  • Lead Funder

  • Rush Funding Requests

  (O) 480-368-2012


Nicole Hamilton

Lead Closer

  • Lead Closer

  • Doc Rush Requests

  (O) 888-889-0009 Ext 8


Larry Davis

Corporate Relations

  • Employee Relations

  • Branch Satisfaction

  (O) 480-570-9914

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Joey Waters

Capital Markets